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A fresh pair of eyes. In person.
Practical improvements to how an independent shop looks, feels and works, from the window to the till.
Walk the customer journey
Give people a reason to stop
Look at the window, frontage and the first impression of what the shop offers.
Make browsing easier
Review displays, product grouping, pricing and signs from a customer’s perspective.
Join online and in-store
Keep opening information, directions and the next step clear for someone moving between your website and your shop.
Start with the space you have.
Small changes to information, layout or everyday routines can be worth exploring before committing to an expensive refit.
I’m based near Portsmouth. Tell me where your shop is and what needs attention so we can discuss what is practical.